Frequently Asked Question

Smartboard Not Writing?
Last Updated 4 years ago

Problem: My Smartboard is writing to the wrong screen.


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This Problem is caused by having two different screens being able to display different things. This is only possible when you see two boxes in your display settings.

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Solution:

1. Minimize All windows so you can see the desktop on both the laptop and Smartboard

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2. Press both the keyboard and Left click at the same time

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3. The calibration screen will appear on the laptop screen. Press both the keyboard and Left click at the same time on the Smartboard

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4. The Calibration Screen will appear on the Smartboard. Using a Smartboard Pen, Touch the calibration points on the screen. The calibration screen will disappear upon completion.

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5. Test to make sure the Smartboard writes on the correct screen

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